Our biggest achievement – Our happy customers
Here at Exchange Utility, we pride ourselves on keeping all activities within the business to a high standard, so that we can provide the best possible experience for both our customers and team members.
We are so pleased that we are able to showcase our efforts through a series of local and national business award schemes so that we can prove our dedication to our customers, as well as all within Exchange Utility.
We have experienced great success and as a result, have been rewarded with a number of fantastic business awards and achievements!
As a team, we are proud of everything that we have achieved since our launch in 2013 and are looking forward to saving even more UK businesses money throughout our continued expansion.
Awards and Achievements
Trustpilot
Rated Excellent
The dedication and hard work shown by all members of Exchange Utility has resulted in us being rewarded with an Excellent Rating on Trustpilot for our customer service.
The dedication and hard work shown by all members of Exchange Utility has resulted in us being rewarded with an Excellent Rating on Trustpilot for our customer service.
We're elated that our customers have chosen to show their appreciation for our services and all helps us to work toward making our processes better than ever before – which means even more happy customers!
All of our Trustpilot reviews are voluntarily provided by new and existing customers.
City & Guilds Group
Princess Royal Training Awards
We are honoured to bring home an award for Outstanding Training and Skills Development. This is a credit to our dedicated L&D team and to our people as a whole.
As a business, we are absolutely delighted to receive this award and to be associated with such a well-recognised and widely respected organisation. The awards are supported by HRH The Princess Royal, who is a keen advocate of skills development and training so this is certainly a huge accolade for our team and for our business.
The Princess Royal Training Awards, delivered by the City & Guilds Group, are now in their third year. Each of the 90 applications were assessed against three Hallmarks of Excellence by the Princess Royal Training Awards Commission, which comprised of HRH The Princess Royal and seven leading figures in the business and training community.
Exchange Utility were described as truly an exemplar of training and learning best practice' by the judging panel and were also praised for our commitment to training and development by upskilling and empowering coaches and managers.'
E3 Business Awards
High Growth Business of the Year
On the 14th July 2017, we attended the E3 business awards with high hopes that we would see a great result from at least one of our finalist categories Well done #TeamExchange
On the 14th July 2017, we attended the E3 business awards with high hopes that we would see a great result from at least one of our finalist categories:
- High Growth Business of the Year
- Large Business of the Year
- Skills, Education & Training
We are pleased to have walked away with the High Growth Business of the Year Award under our arm and thoroughly enjoyed the night of spectacular celebrations that followed. This award is a tribute to the considerable growth that Exchange Utility has encountered.
In just three years, Exchange Utility has expanded from just two to over 250 staff and already caters to the needs of thousands of UK businesses. Now spanning across two sites, the business offers FIVE STAR RATED business energy advice AND CAREERS.
Well done #TeamExchange
If you're looking for a career with an expanding business where there are opportunities to progress alongside the business, get in touch on 0161 669 0623 or email your C.V. to [email protected]
The Federation of Small Business Awards 2017
Large Business of the Year
We've made the shortlist for the 2017 Federation of Small Business Awards for Manchester and Cheshire! There are 26 FSB awards up for grabs in total this year. Exchange Utility has been shortlisted for THREE! Well done Team Exchange!
Exchange Utility was shortlisted for the following FSB Awards:
- Large business of the year award
- Customer service award
- Best professional service
On the night at the Hilton Hotel Deansgate, we won Large Business of the Year!
This is a fantastic result for the team as a whole and a tribute to every member of staffs' achievements with the business so far.
Greater Manchester Business Awards
Finalist
We were extremely grateful to achieve the position of finalist for the Greater Manchester Business Awards for two categories this year. Customer Service Award – Finalist Large Business of the Year – Finalist
We were extremely grateful to achieve the position of finalist for the Greater Manchester Business Awards for two categories this year.
Customer Service Award – Finalist
Large Business of the Year – Finalist
Although the final result wasn't what we had hoped for, the competition was immense and we were proud to even be considered as a competitor to some of the older, larger businesses that attended the business awards.
We will continue to commit to customer service excellence and our growth so that Exchange Utility continues its money saving, job creating journey for years to come.
Made in Bury Business Awards 2016
Excellence in Developing People
Our Made in Bury Excellence in Developing People award was a tribute to the efforts of our fantastic training team.
Our Made in Bury Excellence in Developing People award was a tribute to the efforts of our fantastic training team.
The training team have worked hard to create every opportunity possible for staff members to grow their prospects and enjoy a career at Exchange Utility. We have developed a specialised training centre, progression paths and a mentoring scheme so that all staff have the support they need to do their job to the best possible standard.
If you'd like to work with a business that cares about your personal development, send your C.V. to [email protected]
Also received:
Excellence in customer service – Highly Commended
Large Business of the Year – Highly Commended
The Energy Live News Consultancy Awards
Business Person of the Year - Kelly Ivison
We are delighted that our Director, Kelly Ivison, won the Business Person of the Year Award at TELCA 2016.
We are delighted that our Director, Kelly Ivison, won the Business Person of the Year Award at TELCA 2016.
Kelly's commitment to Exchange Utility and its staff is unrivalled. She works hard and has helped the business to achieve fantastic results in a short period of time.
Many within the business admire Kelly and aspire to follow in her footsteps, so they can also receive the full benefits of career development at Exchange.
Also achieved: Unsung Hero – Anna Maria Palmas (Finalist)
The City of Manchester Business Awards
Employer of the Year
We were very proud and humbled to be able to count ourselves amongst the finalists at such a prestigious event and were even more proud to have brought an award home – Employer of the Year!
On Thursday the 14th July, we attended the sixth City of Business Awards at Manchester Cathedral. We were very proud and humbled to be able to count ourselves amongst the finalists at such a prestigious event and were even more proud to have brought an award home – Employer of the Year!
This was a massive accomplishment for the business: We strongly believe that if you look after your people, your people look after you – This has now been unequivocally proven.
Our team of happy staff members continues to grow and prosper with each day, which benefits the business astronomically. If you'd like to apply for a career with Manchester's Best Employer, email your C.V. to [email protected].
Made in Bury Business Awards 2017
Highly Commended Large Business of the Year
We have been shortlisted for the Made in Bury Business Awards 2017 for THREE categories! Large Business of the Year - Finalist Customer Service Excellence - Finalist Business Woman of the Year - Finalist Kelly Ivison
The Made in Bury Business Awards is a fantastic event that showcases the achievements of the finest businesses and individuals in our area. As a business, the team at Exchange Utility feel privileged to be involved in the scheme yet again and are looking forward to a night of black tie celebrations.
There's some tough competition for the 2017 Bury award scheme – but who will be walking away with the title? This year, Exchange Utility set our sights on the following awards:
- The Business Lodge Award for Customer Excellence
- Best in the class – Large Business Award
- Bury Business Woman of the Year
We have made it to the finalist position for all three of the awards that we entered. The results will be revealed Thursday 23rd November - Wish us luck!