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We are feeling ecstatic to be shortlisted as a business customer service award finalist in the 2018 E3 Business Awards, which will be held at the Macron Stadium in Bolton on Thursday 12th July 2018. In 2017, we came home with the High Growth Business of the Year award so… Read more
New energy price control regulations are set to come into effect that will put a cap on the amount that distribution network operators can charge for their services. This updated policy will replace current energy price control regulations. What is RIIO? RIIO is an acronym for an energy network regulation… Read more
DCP 161 will come into force from 1st April 2018. OFGEM are enforcing this new measure to ensure that Half Hourly (HH) meters that exceed their assigned capacity are charged at an increased rate. What is DCP 161? DCP 161 is a new regulation which will mean those who exceed… Read more
Employee Engagement. Whether it’s a blog, a seminar or a TED talk, anytime modern workplace trends are being discussed this alliterative buzzword will almost certainly rear its head. Given it’s ever-present nature, we thought it might be good to delve into what 'employee engagement' actually means, and figure out why it’s… Read more
How many social media users are there in the UK? With the digital revolution in its prime, it’s hard to ignore the opportunities that come coupled with social media. The most popular social media platforms have users in their billions signing in every day to get the latest updates and… Read more
Online reviews are a daunting notion for any business owner. Many worries that setting up an online review platform will open up the door for negative reviews that will harm their business’s reputation. But here’s the really scary bit - with research* showing us that customers are overwhelmingly turning to… Read more
In an ever-changing world of technology and evolving consumer habits, one of the biggest hallmarks of modern life is the use of mobile browsing. These days, almost half of your web traffic is likely to come from mobile handsets or tablets. For this reason, it’s more important than ever to… Read more
Being eco-friendly is no longer something that can be ignored by businesses; consumers demand it, governments are enforcing it and the benefits now outweigh the cost exponentially. With this in mind, we’ve compiled this list of the benefits to becoming an environmentally friendly business to show you that going green… Read more
There’s been a subtle shift in the way people spend over the last few years, and this looks set to continue in 2018; consumers are now spending more money on experiences over a quality of product and it is the experience of a brand or product, rather than the quality,… Read more
Attention landlords! There are important Energy Performance Certificate legislative changes on the horizon that you need to be prepared for. From the 1st April 2018, your privately rented property needs to reach an Energy Performance Certificate (EPC) rating of at least E before you are able to grant a new tenancy… Read more